TPK Services

Post Completion Evaluation

One of the most important, yet often missed steps in the project delivery cycle, is the honest and open evaluation of how well the completed project or the delivered outcomes meet the original project objectives and user needs.

Post completion evaluation not only achieves this, but it also provides invaluable information and lessons that can feed into future initiatives. If mistakes are made in the delivery of a project or initiative, it makes no sense to deny their existence and or to ignore the lessons that could be learned. Yet, this often occurs!

“ Mistakes are the portals of discovery.”
           James Joyce (1882 - 1941)

Very often, clients’ needs and objectives can only be fully understood by visiting the past as well as looking to the future. Post completion evaluation provides unique insights to create improved pathways to success by understanding inefficiencies and “roadblocks” in current operations and systems.

Our approach utilises extensive research to discover problems or inadequacies. This can involve user group surveys, questionnaires, interviews and / or workshops as appropriate.

Once lessons from previous and current situations / projects are fully understood, the combined creativity of all stakeholders can be harnessed in developing new and efficient solutions.